FAQ
Do you provide installation services?
Can I customize my lighting design?
Are your products energy-efficient?
Yes, our products are energy-efficient. We prioritise LED and sustainable lighting solutions that help reduce electricity usage while maintaining high performance and brightness.
Do you offer warranty for your products?
Yes, we offer warranty for our products. Warranty coverage varies by item, but most include protection against manufacturing defects for added peace of mind.
How much is the delivery fee?
Delivery charge is $35 per trip, for locations within mainland Singapore (exclude Sentosa, offshore islands, and restricted zones)
If you are located outside of mainland Singapore, drop us a WhatsApp and we’ll work out a delivery option for you.
Are there any additional delivery charges?
A redelivery fee will apply if no one is available to receive your order at the scheduled delivery time.
If your delivery location does not have lift access, additional charges may apply. Please check with us before placing your order so we can advise you accordingly.
How long will delivery take, and how is it scheduled?
In-stock items: Approximate 3 working days from when your order is confirmed.
Pre-order items: Around 4 to 6 weeks, as these are shipped in specially for you.
These timeframes are our best estimate. If there are any changes, we’ll keep you updated.
Our team will contact you 1–2 days before delivery to arrange a delivery time slot. Deliveries are made Monday to Friday, between 11:00 AM and 6:00 PM.
Can I collect my order instead of having it delivered?
Yes! Self-collection is free of charge and available from our showroom during the following operating hours:
- Monday – Saturday: 11:00 AM – 7:00 PM
- Sunday: 11:00 AM – 5:00 PM
We’ll notify you via WhatsApp once your order is ready for collection. Please wait for our confirmation before visiting the showroom, especially for pre-order items.
What if I've engaged your installation service?
If you’ve engaged our installation service, there’s no need to select delivery. Simply choose “Self-Collection” at checkout.
Our electrician will collect your items from our showroom and bring them along on the day of installation. Please check with us in advance regarding installation fees.
Contact Us
Let's Make Something Unique Together
Contact Info
PHONE
ADDRESS
994 Bendemeer Road
#01-05 B-Central Singapore 339943
OPERATION
Sunday: 11:00 am – 5:00 pm
Public Holidays Closed